Privacy Policy
The Date Room Trading LLC — thedateroom.com
This policy explains how we handle your Personally Identifiable Information (PII) — data that can identify or contact a person, either alone or combined with other information.
Information We Collect
We collect personal data when you:
- Register on our site
- Place an order
- Subscribe to our newsletter
- Open a support ticket
- Enter information on our platform
Collected data may include names, email addresses, and other details to improve your experience.
How We Use Your Information
- To personalise your experience and deliver relevant content
- To improve our website functionality
- To respond to your customer service requests
- To process your transactions quickly
- To request ratings and reviews
- To follow up on communications
How We Protect Your Information
- External PCI-compliant payment gateway handles all credit card transactions
- Regular malware scanning
- Limited access restricted to authorised personnel
- SSL encryption for sensitive information
- No storage of transaction details on our servers
Cookie Usage
We use cookies to:
- Remember your shopping cart items
- Track your preferences
- Monitor advertisements
- Compile traffic analytics
You can disable cookies through your browser settings, though this may limit site functionality. See our Cookie Policy for full details.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties — except to service providers bound by confidentiality agreements who assist us in operating our website and serving you.
Payment Processing
- Payment details go directly to our payment provider via a secure connection
- Visa and MasterCard accepted in AED
- Credit card details are never stored, sold, shared, or leased
Data Breach Notification
Following a data breach, we will notify you via email within 7 business days.
Email Communications
We collect email addresses to:
- Send information and respond to enquiries
- Process orders and send updates
- Deliver product-related information
- Send marketing communications
We commit to using clear, truthful email subjects, identifying advertisements appropriately, including our business address, and honouring unsubscribe requests promptly.
Children's Privacy
Our site does not specifically market to children under 13 years old. Minors under 18 cannot register as users or conduct transactions on the site.
Governing Law
Disputes are governed by UAE law. The United Arab Emirates is our company's domicile.
Contact Us
- Business: The Date Room Trading LLC
- Location: Jebel Ali Industrial, Dubai, UAE
- Email: info@thedateroom.com
- Phone: +971 4 284 8182